About Us

Welcome to Novicao.

Novicao is an online store specializing in tissue boxes and selected home organization products for everyday use. Our website is designed to provide customers with a convenient way to browse products, review product information, and place orders online.

Who We Are

Novicao is operated by Ningbo Jiuyue Daily Necessities Co., Ltd. (宁波玖悦日用品有限公司), a company located in Taoyuan Village, Hengjie Town, Haishu District, Ningbo, Zhejiang 315181, China.

Our online store focuses on offering tissue boxes and related household products through our official website. Customers can browse our product selection, review detailed product information, and complete purchases directly online.

Our Website

We aim to make product information clear and easy to understand. Each product page contains the information available for that item, including product images, specifications, dimensions, pricing, and other relevant details. Customers are encouraged to review this information carefully before placing an order.

As product availability and pricing may change over time, the information displayed on our website reflects the details available at the time each page is published and may be updated when necessary.

Customer Support

We understand that responsive customer service is an important part of online shopping. Whether you have questions before placing an order or need assistance after your purchase, you are welcome to contact us using our official customer service channels.

If your inquiry relates to an existing order, including your order number will help us locate your purchase more efficiently.

Store Information

For greater transparency, our website also provides dedicated pages for our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service. These pages explain important information about ordering, shipping, returns, and the use of our website.

We encourage customers to review these policies before completing a purchase.

Contact Information

Company Name

Ningbo Jiuyue Daily Necessities Co., Ltd.
（宁波玖悦日用品有限公司）

Company Address

Taoyuan Village, Hengjie Town
Haishu District
Ningbo, Zhejiang 315181
China

Customer Service Email

service@novicao.com

Telephone

+1 302-309-4790

Mailing Address

11 Polly Drummond Shpg Ctr
Newark, DE 19711
United States

Thank You

Thank you for visiting Novicao.

We appreciate your interest in our products. If you have any questions about our products, your order, or our store policies, please contact us using the information above. We will respond through our official customer service channels as soon as reasonably possible during normal business operations.